I want to amend/edit my order

You can change your delivery address yourself, as long as your order has not shipped.

Open Order Management at https://account.snusvikings.co.uk/pages/019f7262-c8d8-76d6-932d-5af2adae74ce and sign in with the email address you used at checkout. Choose the order, then select Change the delivery address. Enter address line 1, town or city and postcode. We check the order when you send it, so you will usually know straight away whether the change went through.

If you have only just placed the order, it can take a few minutes to be set up after checkout. If you send a change during that time, we update the address automatically as soon as the order is ready and email you to confirm. There is no need to send the request again.

If your order is already being picked we will still try, and our team will email you either way.

There are two things we cannot change here. Orders going to a pickup point keep the address you chose at checkout. If you need one sent somewhere else, cancel it before packing starts and reorder with home delivery. Orders that have already been dispatched cannot be altered, so check your tracking email for the courier's redelivery options.

You cannot change the items, quantities or payment method on an order here. If you need something different, cancel the order while it is still unpacked and place a new one.

If you cannot sign in, use our contact form at https://snusvikings.co.uk/pages/contact. Choose Something else, include your order number and tell us you could not use Order Management.