How do I track my order?

The quickest way is in your account. Open Order Management at https://account.snusvikings.co.uk/pages/019f7262-c8d8-76d6-932d-5af2adae74ce and sign in with the email address you used at checkout. We send you a 6-digit code to sign in. Then choose Track my order. It shows the latest update for whichever delivery option you chose, including lockers and collection points.

You can also use the tracking link in your dispatch email. It takes you to the right tracking page for the delivery service you chose.

Tracking sometimes does not update until the evening, once your parcel has reached the courier's depot. That is normal and does not mean anything is wrong.

If your parcel has not arrived when you expected it, open Order Management, choose Report a problem, then Parcel not delivered, and we will chase it for you.

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